New PDF release: Achieving Success Through Innovation: Cases and Insights

By Glenn Withiam

This booklet investigates the genesis and good fortune of innovation within the hospitality as designated in over 4 dozen case reports. in lots of of the instances experiences, the innovators themselves give you the insights into their cutting edge proposal and the teachings realized from the way in which they introduced their leading edge principles to existence. The instances comprise strategies for enhanced customer support, enhanced human assets, and new nutrients provider and accommodation ideas. whereas up to date know-how varieties the root for lots of of the concepts, a number of the situations concentration in particular on know-how advancements, with a specific concentrate on using know-how as a mediator within the carrier worth chain. With the passage of a number of years, the booklet stocks the end result of the cutting edge concepts—most of which proceed to function. the teachings awarded will offer you a beneficial standpoint on good fortune via innovation, even if you're working within the hospitality or one other business.

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Achieving Success Through Innovation: Cases and Insights from the Hospitality, Travel, and Tourism Industry by Glenn Withiam


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