By George A. Peters,Barbara J. Peters
Experts in human elements, layout engineering, and legislation, the authors discover and follow recognized time-honored ideas potent within the prevention of customer blunders, employee fault, managerial error, and organizational error. They speak about blunders and their results in our more and more complicated technological society and delineate tips to devise a formal framework, opt for manageable thoughts and strategies, after which enforce them. Exploring common functions of the options, the ebook illustrates easy methods to in attaining a completely built-in, process-compatible, entire, user-effective, and methodologically sound model.
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Additional resources for Human Error: Causes and Control
Human Error: Causes and Control by George A. Peters,Barbara J. Peters